Privacy policy


Privacy Policy

This Privacy Policy describes how Pro Mint Care (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Pro Mint Care is powered by Shopify, which enables us to provide our products and services to you. By using our website, you acknowledge that your information may be processed by Shopify in accordance with their privacy practices.

Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies and usage data

We also collect information about how you interact with the website.

When you make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment information
  • Email address
  • Phone number (if provided)

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you
  • Provide shipping updates and tracking
  • Screen orders for fraud or risk
  • Improve our website and services

We may also use your information for marketing purposes, such as sending emails, where you have opted in to receive them.

Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

  • Shopify (our eCommerce platform)
  • Payment providers
  • Shipping carriers

These parties only use your information as necessary to perform their services.

Data Retention

We retain your information for our records unless and until you request its deletion, subject to legal and business requirements.

Your Rights (Australia)

Under Australian privacy laws, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

Cookies

We use cookies to improve your browsing experience and analyse website traffic.

You can disable cookies through your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

support@promintcare.com.au